We recognize that sometimes your plans change or you change your mind and decide you don’t like that particular color of DIY wedding invitations you ordered from us. No problem – if you need to return anything we’ll be happy to take it back. See the details below for particulars
If upon receiving your order you find that it is damaged, please contact our Customer Service department immediately, by sending us an e-mail or by phone at (303) 444 6154. Any damage must be reported within ten (10) days of delivery. No allowances or credits will be given after this period.
At Wedding Bell Invitations we want you to be absolutely satisfied with your purchase! So if any product does not meet your expectations, simply return it and we will issue you with a refund or exchange, provided the following conditions have been met:
Shipping charges are refundable only if we made an error in the original order. No allowances, refunds, credits, exchanges or other adjustments may be made for items unless you contact us within ten (10) days from receipt of your order. Please note that if you return an item that qualified originally for free shipping, our actual shipping cost will be subtracted from your refund. Otherwise we take a considerable loss on the return.
Once we have received your returned package we will refund your credit card the full amount of the items returned, less the shipping cost, which unfortunately we cannot recover.
We work hard to ensure your complete satisfaction. Unfortunately, from time to time, despite our best efforts and intentions, errors do happen. If we make a mistake in your order we will replace the item or refund your money, without hesitation or argument. Wedding Bell Invitations shall not be liable, in any way, for consequential or inconsequential damages or losses sustained, or aggravated, by any errors, omissions or delays in the manufacture or shipping of your order, except as defined within this statement.